Refund policy
Returns & Refunds
At Avero Motors, we partner with multiple premium manufacturers, each with its own return and refund policy.
As a result, return eligibility, return windows, refund conditions, and applicable fees may vary depending on the brand and product purchased.
For the most accurate and up-to-date information, please refer to the Returns & Refunds section on the individual product page before placing your order.
Return Requests
If you wish to request a return, please contact our support team before returning any product.
Email: hello@averomotors.com
Please include:
- Your order number
- Product name
- Reason for the request
- Photos (if applicable)
Returns sent without prior authorization may not be accepted.
Damaged or Incorrect Orders
Please inspect your order immediately upon delivery.
If your product arrives damaged, defective, or you receive an incorrect item, contact us as soon as possible so we can work with the manufacturer to resolve the issue promptly.
Refund Processing
Approved refunds are issued to the original payment method.
The specific refund process and timeline may vary depending on the manufacturer and payment provider. Product-specific refund information is available on the relevant product page.
Need Assistance?
If you have any questions regarding returns or refunds, our support team is here to help.
Email: hello@averomotors.com