Freego X2 Pro All-Terrain Dirt eBike

Fast U.S. Delivery

Every order is fulfilled directly from Freego's U.S. warehouse network and shipped via FedEx for fast, reliable delivery. Orders typically ship within 2 business days and arrive in 3–6 business days. Orders placed on weekends or holidays may require an additional 1–2 business days for processing.

Freego offers a straightforward, worry-free warranty to ensure your riding experience is fully protected. Every new Freego eBike is built with durability in mind and backed by a 2-Year Limited Warranty on core structural components. Purchasing directly from our official website ensures access to reliable order tracking and full after-sales support.

Shop with confidence! We guarantee you’re getting the lowest price. If the price of the same product on our website decreases within30 days after your purchase, we will refund the difference.

Freego Limited Manufacturer Warranty

Freego products purchased through Avero Motors include the applicable Freego Limited Manufacturer Warranty for the original retail purchaser. Coverage periods vary by component and are subject to Freego's warranty terms and eligibility requirements.

Coverage Periods

24 Months — Frame & Structural Components

Coverage includes the e-bike frame and specified structural components covered under Freego's warranty.

12 Months — Core Electrical Components

Coverage includes specified core components such as the motor, motor controller and battery pack. Individual component limitations may apply.

3 Months — Specified Electronic Components

Coverage applies to specified electronic components, including eligible controls, lighting, sensors, displays/switches, chargers and other components listed under Freego's warranty.

30 Days — Specified Wear Components

Coverage applies to eligible components specifically identified by Freego within its 30-day warranty category.

How Warranty Service Works

If you experience an issue, contact Avero Motors first. Please provide your order information, product serial number, a description of the issue, and clear photos or video where applicable.

Our team will help document and troubleshoot the issue and coordinate with Freego when manufacturer support is required.

For an approved warranty claim, Freego provides eligible replacement parts covered by the manufacturer's warranty and technical support. If professional service is required, Avero will assist in coordinating the appropriate repair solution.

What Is Not Covered

Freego's warranty does not cover failures or damage resulting from circumstances excluded under the manufacturer's terms, including improper use or maintenance, accidents, overloading, unauthorized modifications or repairs, improper charging, certain water-related damage, neglect, or failures occurring outside the applicable component warranty period.

Normal wear or damage resulting from use is not automatically considered a manufacturing defect.

Repairs Outside Warranty

If an issue is not covered by the manufacturer's warranty or occurs after the applicable coverage period, replacement parts and repair labor may be chargeable. We will help clarify the available service options before proceeding.

What You'll Need for a Claim

Please have the following available when contacting us:

• 
  Avero Motors order number or proof of purchase
  
• 
  Product serial number
  
• 
  Description of the issue
  
• 
  Clear photos of the affected component
  
• 
  Video demonstrating the issue when applicable
  

Additional information may be requested depending on the nature of the claim.

Avero After-Sale Support

Purchasing through Avero means you have a point of contact after delivery. From initial troubleshooting to manufacturer coordination, eligible replacement parts and repair guidance, our team will help you navigate the process from start to resolution.

Important: Warranty eligibility and final coverage depend on the affected component, applicable coverage period, cause of failure, and Freego's warranty terms. Manufacturer warranty coverage does not mean every repair, replacement, or labor charge is automatically covered.